Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient.

Nov 2, 2024 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from …

Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu inputs.

Aug 11, 2025 · Interactive voice response (IVR) is an automated phone system that greets callers, provides menu options, and directs them to the appropriate resource or action.

Interactive voice response (IVR) is an automated phone system that allows your customers to choose from voice menu options and interact using voice and number pads. When customers …

Aug 22, 2025 · Learn how interactive voice response (IVR) systems work, the benefits they provide businesses, and how to set up effective call routing.

Interactive Voice Response (IVR) is an automated phone system that interacts with callers through pre-recorded voice prompts and menus. The IVR system starts by greeting callers …

Sep 30, 2025 · Interactive Voice Response (IVR) is an automated phone system that lets callers use voice or keypad inputs to access menus, gather info, and route calls.

Feb 13, 2025 · Definition and Purpose: IVR (Interactive Voice Response) automates call handling, allowing customers to navigate menus, access information, and reach the right department …

Interactive Voice Response (or IVR systems) software accepts caller input, either voice or touch-tone, in response to pre-recorded prompts, and provides programmed responses.