Apr 15, 2024 · To contact our live support please follow this link: Shopify Help Center - Contact Support, sign into your store account or continue without signing in, search for your issue and use the contact …

Dec 15, 2024 · I have a brand new account that I paid for and haven't had a chance to fully set up. My account was terminated without prior notice 5 days ago without refund, call or email prior to …

Jun 4, 2020 · Shopify needs to bring back the email support. I do not have time to wait on chat back and forth pleasantries to submit bug reports or ask support questions, meanwhile I'm tied to the screen in …

Yes, there is still actual Shopify support available — but it’s definitely become harder to reach a real person directly. Here’s how you can access human support: Go to https://help.shopify.com. Log into …

Apr 4, 2023 · The Shopify Community always provides helpful feedback. - So first go to the Shopify Support page - Next, select the store you need help with. - You will then see a list of options, select …

It seems that Shopify discontinued phone support (while still paying $250+ a month!) a while back, however now the rather annoying "find your damn answer somewhere on a blog/ community" page …

Jul 6, 2025 · Thanks for replying! I am aware of this contact page; unfortunately, it is not helpful as it only has two links. One leads to the Help center, which is non-functional, and the other is the Shopify …

Oct 5, 2020 · No mention of a live chat, email support, or callback scheduling anywhere. Is the only form of support really a knowledge base and these forums? Thanks for any help. Solved! Go to the …

Nov 25, 2024 · How do I create a support ticket? I have been trying to contact shopify support but it seems to be nonexistent besides the online chat.

Mar 13, 2025 · How can I effectively contact Shopify support? Harry43 Visitor 109 10-04-202306:12 PM I have been searching for Shopify's support information for the past hour+. I have tried their phone …