An O2 phone bill warning has been issued after a man received a £42,000 bill for data roaming charges following a holiday to ...

Over the past few months we've noted how quite a few existing customers of UK ISP Virgin Media's (O2) home broadband packages are, at the end of their first con ...

The Alty family were enjoying a trip away in Marrakech when O2 sent the first of two enormous bills, leaving them wondering if they had been hacked.

The loss of customers is due to price hikes and controversy that prompted government action ...

O2 and McAfee have launched McAfee Protect Advanced, a bespoke security product for O2 customers available via Extras. Designed for modern families, the offering addresses key online safety concerns ...

THE broadband, mobile and TV providers getting the most complaints from customers have been revealed by the regulator. EE, TalkTalk and Vodafone were found to have the highest number of ...

Google Cloud and Liberty Global have signed a five-year deal that will see the two collaborate on AI, customer service automation, and more.

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...