Houston County 911 has handled nearly 250,000 calls this year. Dispatchers and new technology are helping crews respond ...

IRVING, Texas — On July 11, Louie Bradley needed help. He had fallen in his shower and used an emergency pull switch to call for help. And while his neighbors called 911, help didn't arrive until it ...

As 911 call centers struggle with staffing, suppliers of government technology are rushing to help. That’s the case with the latest product from RapidSOS. The company, which sells an emergency ...

FORT COLLINS, Colorado -- A 911 dispatcher was able to lend a helping hand when 10-year-old boy called for help -- with a math problem. "Hi, this isn't an emergency, but I'm 10 years old and I'm ...

NASHVILLE, Tenn. (WSMV) - On June 29, 2024, Heather Nelson and Christopher Minchey’s relationship reached the breaking point. Nelson’s call to 911 was chaotic: she spoke so quickly and frantically ...

Newly released 911 calls from Kerr County reveal dispatchers were overwhelmed as hundreds of people desperately called for ...

The 911 calls from the deadly catastrophic floods that swept across Texas Hill Country on July 4 have been released by the Kerrville, Texas, police department.

A man clinging to a tree on the Guadalupe River and screaming for a helicopter rescue. A father hustling his family into the ...

How do we get to the roof if the water is so high? Can you already send someone here? With the boats?” a panicked woman from ...

The I-Team also reached out to the Lorain County 911 director. Kurt Scholl said some dispatching software went down, tech ...

The ‘no touch’ or ‘no lift’ policies are raising concerns about both resident safety and the strain it places on first ...