Customer expectations have never been higher, so how do you keep up with the growing and changing demands of your customer market? In a recent Hubspot survey, 88% of respondents said customers have ...
In this report, we reveal findings from a global survey of approximately 500 CX and IT leaders who share not just their view on today’s challenges and competitive stance, but thoughts on the future of ...
The software company NICE launched Enlighten AI to improve customer service and clients' efficiency. Enlighten AI decreases the workload for representatives and enhances customer interactions. This ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results